Terms of Service

1. Scope

These terms govern your use of SpeakCoach (“the Service”), operated by TAKE A Inc. (“we”, “us”). By creating an account or installing the Chrome extension you agree to them.

2. What the Service is

The Service records an online English conversation lesson you take yourself, and returns a transcript, pronunciation assessment, corrections and coaching generated by AI. It is a review tool. It does not provide the lesson, and it does not replace your teacher or the platform you take lessons on. We are not affiliated with the lesson platforms the Service supports.

3. Use of the Chrome extension

• The extension only operates on the lesson pages it is configured for, and only after you press “Start recording”.
• You need a Chrome-based browser and a working microphone. Lessons taken in a mobile app rather than a browser are not supported.
• You may uninstall the extension at any time, which stops all capture.
• You must not modify, reverse engineer or redistribute the extension.

4. Recording, microphone and tab audio

• Recording starts only when you press “Start recording”. Your browser will ask for microphone permission the first time.
• Your own microphone is always what is recorded. The teacher’s audio is captured only on platforms whose terms of service permit recording; on platforms that do not permit it, only you are recorded.
• You are responsible for complying with the terms of service of the lesson platform you use, and with any applicable law on recording conversations in your jurisdiction.
• You may revoke microphone or tab-audio permission from your browser settings at any time.

5. AI output

Transcripts, scores, corrections and coaching are produced by automated systems. They are advisory. We do not guarantee that they are accurate, complete or suitable for any particular purpose, including examinations, certification or employment decisions.

6. Prohibited use

• Breaking the law, or the terms of service of a lesson platform.
• Recording a person who has not agreed to be recorded, where their agreement is required.
• Interfering with or overloading the Service, or attempting unauthorised access.
• Reselling, sublicensing or redistributing the Service or its output as your own product.
• Uploading content you have no right to upload.

7. Plans, billing and cancellation

• There is a free tier. Paid plans are billed monthly or annually through our payment processor, in the currency shown at checkout. The currency of your subscription is fixed when you first subscribe and cannot be changed afterwards.
• Your subscription renews automatically until you cancel.
• You can cancel at any time from your account settings. Cancellation takes effect at the end of the current billing period, and you keep access until then.
• We do not provide pro-rata refunds for a period that has already started, except where required by law. If you were charged in error, contact us and we will correct it.
• Where checkout is marked “Sold through Link”, Link is the merchant of record and provides receipts, tax documentation and transaction support. Link may handle a refund under the payment terms displayed at checkout.
• If we change prices, we will notify you before the change applies to your subscription.

8. Changes to and suspension of the Service

We may change, suspend or discontinue all or part of the Service. Where a change materially reduces what you receive, we will notify you within the Service in advance where practicable.

9. Disclaimer and liability

The Service is provided as is. To the extent permitted by law, we are not liable for indirect, incidental or consequential loss. Where liability cannot be excluded, it is limited to the amount you paid us in the twelve months before the event giving rise to the claim.

10. Intellectual property

The Service, including its software, design and text, belongs to us. Your recordings and the analysis generated from them belong to you; you grant us the licence needed to process and store them in order to provide the Service.

11. Personal data

How we handle personal data is described in the Privacy Policy, which forms part of these terms.

12. Changes to these terms

We may update these terms. If a change is material we will notify you within the Service. The updated terms take effect when posted on this page.

13. Governing law and jurisdiction

These terms are governed by the laws of Japan. The Tokyo District Court has exclusive jurisdiction as the court of first instance for any dispute arising from them.

14. Minimum age

The Service is for people aged 18 or over. If you are under 18 you may not use it. Where the law of your country requires a parent or guardian to consent to a contract or to the processing of a minor’s personal data, that requirement applies.

15. Right of withdrawal (cooling-off)

Distance sales inside Japan carry no statutory cooling-off period under Japanese law.

Some countries do give you a statutory right to cancel within a fixed period without giving a reason — for example 14 days in Türkiye and 7 days in Taiwan, South Korea and Brazil. Where that right applies to you, we honour it.

Before you pay we ask you to agree that the Service becomes available to you immediately. In some countries (Türkiye, Taiwan) giving that consent ends the right of withdrawal. In countries where it does not, your right is unaffected.

For cancellations and refunds write to speakcoach@takea.co.jp.

16. Language

These terms are written in English. Any translation is provided for convenience only. If there is any difference in meaning between the English version and a translation, the English version applies. A Japanese version is published separately at /terms and applies to users in Japan.

17. Contact

TAKE A Inc.
Wind Ebisu Building 8F, 2-4-8 Ebisu-nishi, Shibuya-ku, Tokyo 150-0021, Japan
Email: speakcoach@takea.co.jp